Frequently Asked Questions

• Check-in starts from 2:00 pm
• Check-out is by 10:00 am

Early check-ins or late check-outs may be available by arrangement - please contact reception.

Reception is open 7 days per week 9am – 5pm. The reception team can assist with bookings, directions, and local travel advice.

Yes. If you plan to arrive after reception closes, please contact us during the day to organise after-hours check-in and access details.

Yes - booking direct ensures you have access to the best range of cabins and sites, and up-to-date local advice and flexibility from our on-site team.

We offer a range of self-contained cabins, powered caravan sites, camping areas as well as Motel Units - perfect for families, couples, solo travelers or workers in the area.

Yes, all cabins include fresh linen and towels. Guests staying on caravan or camping sites will need to bring their own bedding and towels.

Yes, pets are welcome on selected accommodation styles (conditions apply). Please let us know when booking so we can allocate a suitable space.

Yes, free Wi-Fi is available across the park for all guests.

Yes, our powered sites are spacious and easily accessible, with plenty of room for caravans, RVs, and motorhomes.

Cancellations are accepted according to our standard booking terms. Please refer to your confirmation email or contact reception for details.

Yes, quiet hours are from 10:00 pm to 7:00 am to ensure all guests enjoy a restful night.

Visitors are welcome during the day but must register at reception upon arrival. Visitor parking may be limited during busy periods.

We’re located just three kilometres south of the Toowoomba CBD, making it easy to access local cafés, shops, Queens Park, the Botanic Gardens, and other city attractions.